Mind Everest Self Discovery & Life Coaching respects your privacy and is committed to protecting it through this Privacy Policy.
How we collect data
We collect data as you interact with us or when you share data. We collect information about you from different sources:
▪ You share it directly
You give us your information when visiting our website or by calling or emailing us. We may ask for things like your name, email, home address, date of birth, payment information, your age, gender, and the way you want us to send you information about our services.
▪ You interact with websites and emails
We may use technologies that automatically collect information when you visit our sites, view our advertisements, or use our services. For example, we may use cookies (a tiny file stored on your computer’s browser) to tell us what browser and operating system you are using, your IP address, web pages you visit, links you click, or whether you have or have not opened an email from us.
▪ You connect with Third Parties
We may get information that other companies share with or sell to us. For example, you may have given consent for another company to share your personal information with us when you signed up for the company’s products or services. We may also collect information from places that you know is visible for everyone to see, such as from internet postings, blog entries, videos, or social media sites. We may also receive information from other companies, such as consumer data resellers, who are in the business of collecting or aggregating information about you sourced from publicly available databases (in line with local legal requirements as applicable) or from consent you have given to their use and subsequently our use of your information. This might be information such as your age, gender, profession, interests, browsing behaviour etc.
Methods used to collect data
▪ Advertising cookies – These cookies can be used to learn about your general interests, based, for example, on the websites you visit and the products you buy. This can also help us derive things about you such your age, browsing behaviour etc. That data allows us to send you ads for services that better fit the things you like or need. It also allows us to limit the number of times you see the same advertisement.
▪ Analytics cookies – These cookies tell us how our website is working. We may use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visits to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
▪ Pixels – These are small objects embedded into a web page but are not visible. We use pixels to deliver cookies to your computer, monitor our website activity, make logging into our sites easier, and for online marketing activity. We also include pixels in our promotional email messages or newsletters to determine whether you open and act on them.
▪ Interest- Based Advertising (IBA) – Interest-Based Advertising (IBA) is the collection of data across web domains owned or operated by different entities, or the use of such data, for the purpose of tailoring advertising based on preferences or interests known or inferred from the data collected.
How we use the data
Data can help us better understand your needs enabling us to provide better experiences and services. We may use your data in the following ways:
▪ Respond to your questions or requests for information
▪ Provide customer service
▪ Send transactional messages (such as account statements or confirmations)
▪ Send marketing communications, surveys, and invitations
▪ Interact with you on social media
▪ Better understand your interests and serve you accordingly
▪ Customer research and the identification of prospective customers
▪ We also use your information for internal business purposes such as: auditing and legal & compliance purposes
Disclosure of information
As a rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action. Sharing your information will only be considered in certain situations below:
▪ Service Providers – We may share your information with service providers who help us run our business, including hosting our sites, delivering our emails, marketing communications to you, analysing the data we collect etc. We also share your information with auditors, consultants, information technology and security firms, and others who provide services to us. We share only the personal information needed for these companies to complete the tasks we request.
▪ Legal – We may provide your information to any successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all the Company’s assets and/or business. We may also share your information with companies who help us protect our rights and property, or when required by law or government authorities.
Policy Changes
The date the Privacy Policy was last revised is identified at the bottom of the page. Updates to the Privacy Policy will be uploaded on www.mindeverest.co.za where you can access the latest updates to this Privacy Policy.
How you control your data
You are in control of your personal information. You can exercise your rights and change your preferences anytime:
▪ You may make a request for access, deletion, rectification, to opt out of receiving marketing emails or texts, or to object to our use of your email address or phone number for advertising. Requests can be sent to info@mindeverest.co.za
▪ Please be aware that we may need to keep certain information to adhere to your request
(e.g., if you tell us to stop sending marketing emails, we will need your email address on file so that our systems remember that you no longer wish to receive marketing communications to that email address).
▪ You can also tell us to stop sending you information by following the opt-out instructions sent with these communications.
Contact Us
If you have any enquiries regarding this Privacy Policy, please contact us directly on
info@mindeverest.co.za
Effective as of 08th NOVEMBER 2021